Delivery Information

At GallaBook, we strive to provide a seamless and reliable delivery experience for all our products and services. Whether you are purchasing software licenses, onboarding services, or accessing updates, this section outlines how we ensure timely and secure delivery.

Digital Product Delivery

• Instant Access: Upon successful purchase or subscription, you will receive immediate access credentials via email.
• License Activation: Software licenses and user accounts are activated automatically or within a short processing time.
• Updates and Upgrades: All software updates, patches, and feature enhancements are delivered seamlessly through the platform without any action required on your part.

Onboarding and Implementation

• Scheduling: Our implementation team coordinates with you to schedule onboarding at a convenient time.
• Data Migration: Secure transfer of your existing data is handled professionally, with timelines typically ranging from 1 to 2 days depending on complexity.
• Training: We provide training sessions and resources to ensure your team can start using GallaBook efficiently from day one.

Physical Deliveries (If Applicable)

• Shipping Methods: We use trusted courier services to ensure safe and timely delivery.
• Processing Time: Orders are processed within 1–3 business days.
• Tracking: You will receive tracking information once your shipment is dispatched.
• International Shipping: Delivery availability and times may vary based on location, customs regulations, and shipping carriers.

Customer Support and Assistance

If you experience any delays or issues with delivery, contact our support team immediately via email, phone, or live chat. We commit to responding promptly and providing updates until the issue is resolved.